kkfd Terms and Conditions

1.1 Applicable Definitions

The meanings of some important terms used in these terms and conditions are explained below:

• "Platform" means kkfd's website, mobile application, and any related digital services.
• "User" or "you" means any person, registered or unregistered, who accesses the platform.
• "Account" means the personal profile created with a username and password.
• "Balance" means the total amount of money held in an account.
• "Bonus" means any promotional funds or rewards given by kkfd.
• "Wagering Requirement" means the obligation to place a specified amount in bets before bonus funds can be withdrawn.

2Eligibility and Registration

To use the kkfd platform, you must meet the following conditions:

• You must be at least 21 years old. kkfd may request identity documents to verify your age at any time.
• Online gaming or betting must not be legally prohibited in the area from which you are using the platform.
• Each person may open only one account. Creating more than one account will be treated as a prohibited activity.
• All information provided at the time of registration must be truthful, accurate, and complete.
• You may not operate an account under another person's identity or on their behalf.

By registering, you agree to provide accurate personal information. Providing false or misleading information may result in the account being suspended or closed.

3.1 Account Security

It is your responsibility to keep your account username and password completely confidential. Sharing or transferring account details with anyone else is strictly prohibited. You are fully responsible for all activity carried out from your account.

If you become aware of any unauthorised access to your account or a security breach, notify our support team immediately. kkfd reserves the right to temporarily suspend an account pending a proper investigation.

3.2 Verification Process

kkfd may request the following documents to verify an account at any time:

• Copy of national identity card or passport
• Proof of current address (issued within the last three months)
• Proof of ownership of a mobile banking account

If verification is not completed within the specified time, withdrawal requests may be put on hold. This is done for security purposes to confirm account ownership.

3.3 Account Closure

You may request to close your account at any time by contacting the support team. kkfd reserves the right to suspend or permanently close an account at its own discretion — particularly in cases of rule violations, fraud, or misconduct.

4.1 Deposit Methods and Limits

Deposits on kkfd are currently accepted via the following mobile banking methods: bKash, Nagad, and Rocket. The minimum deposit is ৳500.

Deposits are generally processed quickly. However, delays may sometimes occur due to technical or payment service issues, for which kkfd is not responsible.

Deposited funds must come from an account registered in your own name. Funds sent from third-party accounts are not accepted and will be returned.

4.2 Withdrawal Methods and Process

Withdrawals can be made via bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳800. Withdrawals are generally completed within 10–45 minutes.

Account verification must be completed before a withdrawal request can be processed. Withdrawal requests cannot be made while an active bonus wagering requirement remains unfulfilled.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 25 times the bonus amount. For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, your total balance will be ৳2,000 and you will need to wager ৳1,000 × 25 = ৳25,000 before withdrawing.

This bonus applies once only and may be claimed once per person, household, or IP address.

5.2 General Conditions for Other Promotions

Each kkfd promotion is offered with its own specific terms and conditions. The following generally applies to all promotions:

• While one bonus is active, another bonus cannot be activated unless explicitly stated otherwise.
• Restrictions on betting on certain games or categories with bonus funds may apply.
• If any method of obtaining a bonus is found to be fraudulent, the bonus and any winnings derived from it will be cancelled.
• kkfd reserves the right to modify, suspend, or cancel any promotion.
• Weekly reload, slots festival, cricket season, birthday reward, and refer-a-friend reward — each offer has its own specific wagering requirement and claim period.

5.3 VIP Programme

The kkfd VIP programme has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. A weekly cashback applies at each tier, calculated as a fixed percentage of that week's net losses (total losses minus total winnings). Decisions on VIP tier changes are based on kkfd's own assessment.

6.1 Game Results

The results of all games on the kkfd platform are determined by a Random Number Generator (RNG) or, in the case of live casino, by a live-streamed process. Game results are not predetermined and kkfd does not guarantee any outcome.

If a game is left incomplete due to a technical error or disconnection, kkfd will make a decision based on server logs, which will be considered final.

6.2 Betting Rules

For sports betting, the odds provided by kkfd apply. Relevant betting markets may close once an event has started. If a match or event is cancelled, the bet amount will be refunded, unless the event is settled under a specific rule.

7.1 Strictly Prohibited Actions

The following activities are strictly prohibited on the kkfd platform and may result in immediate account closure:

• Creating or operating more than one account
• Misusing bonus benefits or running bonus arbitrage
• Using any automated software, bots, or programs to operate games
• Using account funds for money laundering or any other illegal activity
• Attempting to hack or gain unauthorised access to servers or networks
• Colluding with other users to gain an advantage from their accounts
• Using false identities or documents to bypass the verification process

If any of the above is proven, kkfd reserves the right to forfeit all bonuses and any winnings derived from them, permanently close the account, and where applicable, notify law enforcement authorities.

8.1 Control Tools

kkfd encourages all users to play responsibly. Detailed information about the following tools is available on our responsible gaming page:

• Setting deposit limits
• Session time limit
• Taking a temporary break (cool-off period)
• Self-exclusion

8.2 Protection of Minors

kkfd is firmly committed to protecting minors. The platform is for users aged 21 and above only. If there is any suspicion that a minor has opened an account, kkfd will immediately close that account and take the necessary action.

9.1 Collection of Personal Information

kkfd collects your personal information for the purposes of registration, verification, payment processing, and customer support. Please read our privacy policy for details on how we use and protect your information.

Your information is not shared with third parties, except in response to a lawful request from law enforcement or, in compliance with applicable rules, with specific service providers for fraud prevention purposes.

9.2 SSL Protection

The kkfd platform uses SSL encryption to ensure that your personal and financial information is transmitted securely. However, kkfd is not responsible for the security of your internet connection or your own device.

10.1 Ownership and Use

All content on the kkfd platform — including logos, trademarks, software, designs, text, graphics, and other materials — is protected under the intellectual property rights of kkfd or its licensors.

Other than for personal and non-commercial use of the platform, no content may be copied, distributed, published, or modified without prior permission.

11.1 Limited Liability

kkfd is not liable for any loss caused by technical problems, server outages, failure of third-party services, or internet connectivity issues. Financial losses resulting from gaming or betting are entirely the user's responsibility.

12.1 How to Submit a Complaint

If you have a dispute or complaint, please contact kkfd's support team directly first via 24/7 live chat or email. The support team provides service in both Bengali and English.

After initial contact, kkfd will review the dispute within a reasonable time. Decisions made on the basis of server logs, game records, and payment data will be considered final.

13.1 Right to Make Changes

kkfd reserves the right to change these terms and conditions at any time. For important changes, a notice will be posted on the platform along with the updated date.

Continued use of the platform after any changes will be considered your acceptance of the new terms. We recommend reviewing this page from time to time. To learn about us, our service history, and our commitments, read our About Us page.

14.1 Support Channels

For any questions or clarifications regarding these terms and conditions, please contact us through the following methods:

• Live Chat: 24 hours a day, 7 days a week — contact us directly via the chat button on the platform
• Email: [email protected]

The support team provides service in both Bengali and English.